Physical Chemistry

Physical Chemistry II. Final Exam Your Name: Your Student Number: 110 Normal Points + 10 Bonus Points If you get 110 points out of 120 points, you will get the full 40% assigned to the midterm exam. Your scores 1) 2) 3) 4) 5) 6) Total: out of 25 out of 20 out of 20 out of 15 out of 20 out of 20 out of 120 * All the problems are connected. In other words, to solve the problem, you may need the information and/or answers given in other problems.All necessary information is basically given. Also please consult the supplementary material handed out to you. ) (25 pts) a) (6 pts) The translational energy states in a cubic container are given by the following equation. Derive the following equation for the molecular translational partition function. You will need the following integral relation. ? ? 0 e n 2 ? ? ? dn ? ? ? 4? ? ? ? ? 1/ 2 Answers) ( ) ? ? ( ) ( ) ? ? ? ( ) (? ) ( ) ( v ( ( ) ) ) ( a^3 =V ) ( ) b) (3 pts) If the vibrational energy levels are given as follows, (b-1) where is the zero of vibrational energy? (b-2) What approximation has been made regarding the vibrational motion? Answers) (b-1) The zero of vibrational energy is at the bottom of the internuclear potential well. 2 pts) (b-2) The vibrational motion is approximated as an harmonic oscillator. (1 pt) c) (6 pts) Derive the following equation for the molecular vibrational partition function. You will need the relation applicable when x is less than 1. ?xn ? ?0 ? ? 1 1? x Answers) ( ) ? ( ) ( ) ? ( ) ? ( ) ( ) d) (2 pts)If the molecular electronic partition function can be approximated as follows, where is the zero of electronic energy? Answers) The zero of the electronic energy is taken to be the separated atoms at rest in their electronic states (2 pts). ) (3 pts) If the molecular rotational partition function is given by the following equation, what assumptions have been made? Answers) 1) The molecule is approximated to be a rigid-rotor. (1 pt) 2) The temperature is much higher than the rotatio nal temperature. (2 pts) f) (5 pts, no partial points) Based on the answers and information given above, write down the equation for the molecular partition function of a diatomic molecule. Answers) ( No partial points. ) ( ) 2) (20 pts) a) (3 pts, no partial points)For a diatomic ideal gas, write down the relationship between the partition function (Q) and the molecular artition function (q). Answers) 3pts. No partial points. ( ) ( ) b) (7 pts) Derive the following equation. Answer) ? ( ) ( )( ) ? ( ( ) ( ) ) ( ) ( ( ) ) ? ( ) ( ) ( ) ? ( ( ) ) ) ( ? ( ) ( ) ( ) (3 pts) (4 pts) )( ( ) ( ) (7 pts) ) ( ( ( ) ) ( ) ) ( c) (5 pts) A is given as follows. Express S in terms of Q. Answers) Path1 (1 pt) (2 pts) ( ( ) ( 5 pts) ) Path2 ( ) ? ( ) ? ? ? (2 pts) ? ? ? (3 pts) ? ? ? ? ? ? ? (4 pts) ( ) ? ? ( ) ( ) ? ? ( ) ( ) (5 pts) d) (5 pts) Express S in terms of q. Use Stirling’s approximation (ln N! = N ln N – N). Answers) ( ) ( ( ) ) (2 pts) ( ) [ ( ) ] ( ) (5 pts) ) (20 pts) a) (10 pts) Calculate the standard molar entropy of Br2(g) at 298. 15 K. (10 pts if the value and unit is correct. 3 pts deduction if the value is wrong but within 20 percent of the correct answer. 3 pts deduction whenever the unit is not written or incorrect. 7 pts deduction if the value is wrong and outside 20 percent of the correct answer. ) Answers)For ( ) ( ) (3 pts) Then, ( ( ) ) ( ) ( ( ( ( ) ) ( ) ) ) 10 pts if the value and unit is correct. 3 pts deduction if the value is wrong but within 20 percent of the correct answer. 3 pts deduction whenever the unit is not written or incorrect. pts deduction if the value is wrong and outside 20 percent of the correct answer. b) (10 pts) Calculate the standard molar entropy of Br2(l) at 298. 15 K. The normal boiling point of Br2(l) is 332. 0 K, the molar enthalpy of vaporization at 332. 0 K is 29. 54 kJmol-1, the molar heat capacity of Br2(l) is 75. 69 JK-1mol-1 and the molar heat capacity of Br2(g) is 36. 02 JK-1mol-1. (10 pts if the value and unit is correct. 3 pts deduction if the value is wrong but within 20 percent of the correct answer. 3 pts deduction whenever the unit is not written or incorrect. pts deduction if the value is wrong and outside 20 percent of the correct answer. ) ( ) () Answers) Standard molar entropy ? 3 pts) And () ( ) (? ( ) -Liquid to boiling point ( -At boiling point ) ( ) ( -Gas ( ) ( ) ) () ( ) ( ) 10 pts if the value and unit is correct. 3 pts deduction if the value is wrong but within 20 percent of the correct answer. 3 pts deduction whenever the unit is not written or incorrect.7 pts deduction if the value is wrong and outside 20 percent of the correct answer. 4) (15 pts) a) (5 pts. No partial points) Derive the partial derivative of S with respect to T at constant P in terms of Cp and T. ) ( ) ( ) From > ( ) ( ) ( ) From (1) and (2), And ( ) ( ) [ ( ) ( ) ( ) ( ) ] ——-(2) ( ) ( ) ——-(1) Answers) Total derivative of > ( ) (5 pts. No partial points) b) (2 pts. No partial points) What is the natural variables of U? Answers) S and V c) (2 pts. No partial points) Express dU in terms of dS, dV, T, P. (Answers: dU = TdS – PdV) Answers) d) (6 pts, No partial points) Consider V and T to be the independent variables of U. Derive the expression of dU in terms of dV, dT, P, T, V, CV. Answers) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) + ( ) ( ) ( ) ( ) ( ) ( ) + ( ) ( ) , V and T are independent to U. ) 5) (20 pts) a) (5 pts) Derive the following equation. Answers) ( ) ? ? ( ) ( ) ( ( ) ( ) (1 pt) ( ) (2 pts) (3 pts) ) (5 pts) b) (5 pts) Derive the following equation. Answers) ( ) ( ) ( ( ) ( ( ) ) ) (1 pt) ( ) ( ( ( ) ( ) ) ( ) ) ( ) ( ) ( ( ) ) (3 pts) (5 pts) c) (5 pts) Derive the following equation. Answers) ( ) ( ) ( ( ) (1 pt) ) ( [( ) ] ( [( ) ] ) ) [( ) ( ) ( ) ( ) ( ) [( ) [( ) ( ) ] (3 pts) [( ) ] ] (5 pts) ] d) (5 pts) Derive the following equation and express q0 of c) as a function of T, V, etc. for the ca se of a diatomic molecule. Answer) ( ? ) ? ? ( )? ? ( ) ? [ ? ( )? ] ( ] ( ) [( (2 pt) ( ) ) ] [( ) ] ? ( ) [( ( ) ) ( ) [( ) ] (5 pts) 6) (20 pts)Consider the following reaction. a) (5 pts) What is ? rH of this reaction at 298. 15 K? Write down a numerical value with a unit. Use the given JANAF table. Answers) ? fH(H2) = 0 and ? fH(N2) = 0 ? rH = ? fH(NH3) –[ 1. 5* ? fH(H2)+0. 5* ? fH(N2) ] (2 pts) =-46. 898kJ/mol (5 pts, no partial points for wrong value. 2 pts deduction for wrong unit) b) (5 pts) What is q0/V for NH3 at 298. 15 K? Use the given JANAF table. Answers) ( ) (1 pt) ) ( ) ( ( ( ) ) ( ) )( =4. 960*1033 m-3 (5 pts) 5 pts, no partial points for wrong value. pts deduction for wrong unit c) (5 pts. No partial points) Suppose that this reaction occurs at 500 K and a total pressure of one bar and we start with three moles of H2(g), one mole of N2(g) and no NH3(g). Express G(? ) in terms of only ? and numerical values. Use the given JANAF table. Answers) ( ) ( ) ( ( ) ) ( ( ) )[ ( ( ) ( ( ) ( ( ) ) ) ) ) ( ( ) ) ] ( ( ) ) ] ( ) ( ) ( ) [( ( ) d) (5 pts. No partial points) Calculate the ? value at equilibrium and KP. Use the given JANAF table. Answers) ( ) ( ) ( ) ( ( ) ( ) ) ( ( ) ) ( ( ) (3 pts) ) ( ) ( ( ( ( ) ) ) ) (2 pts)

Crowdsourcing: Human-based Computation and Amazon Mechanical Turk

In a companion blog post to his June 2006 Wired magazine article, Jeff Howe posited the first definition of crowdsourcing:â€Å"Simply defined, crowdsourcing represents the act of a company or institution taking a function once performed by employees and outsourcing it to an undefined (and generally large) network of people in the form of an open call. This can take the form of peer-production (when the job is performed collaboratively), but is also often undertaken by sole individuals. The crucial prerequisite is the use of the open call format and the large network of potential laborers.†Daren C. Brabham was the first to define â€Å"crowdsourcing† in the scientific literature in a February 1, 2008, article:â€Å"Crowdsourcing is an online, distributed problem-solving and production model.†In the classic use of the term, problems are broadcast to an unknown group of solvers in the form of an open call for solutions. Users—also known as the crowd—s ubmit solutions which are then owned by the entity that broadcasted the problem—the crowdsourcer. In some cases, the contributor of the solution is compensated monetarily, with prizes, or with recognition. In other cases, the only rewards may be kudos or intellectual satisfaction. Crowdsourcing may produce solutions from amateurs or volunteers working in their spare time, or from experts or small businesses which were unknown to the initiating organization.Crowdsourcers are primarily motivated by its benefits. One of these includes the ability to gather large numbers of solutions and information at a relatively inexpensive cost. Users are motivated to contribute to crowdsourced tasks by both intrinsic motivations, such as social contact,  intellectual stimulation, and passing time, and by extrinsic motivations, such as financial gain.Due to the blurred limits of crowdsourcing, many collaborative activities are considered crowdsourcing even when they are not. Another consequ ence of this situation is the proliferation of definitions in the scientific literature. Different authors give different definitions of crowdsourcing according to their specialties, losing in this way the global picture of the term.After studying more than 40 definitions of crowdsourcing in the scientific and popular literature, Enrique Estellà ©s-Arolas and Fernando Gonzà ¡lez Ladrà ³n-de-Guevara developed a new integrating definition:â€Å"Crowdsourcing is a type of participative online activity in which an individual, an institution, a non-profit organization, or company proposes to a group of individuals of varying knowledge, heterogeneity, and number, via a flexible open call, the voluntary undertaking of a task. The undertaking of the task, of variable complexity and modularity, and in which the crowd should participate bringing their work, money, knowledge and/or experience, always entails mutual benefit. The user will receive the satisfaction of a given type of need, be it economic, social recognition, self-esteem, or the development of individual skills, while the crowdsourcer will obtain and utilize to their advantage that what the user has brought to the venture, whose form will depend on the type of activity undertaken†.Henk van Ess emphasizes the need to â€Å"give back† the crowdsourced results to the public on ethical grounds. His non-scientific, non-commercial definition is widely cited in the popular press:â€Å"Crowdsourcing is channeling the experts’ desire to solve a problem and then freely sharing the answer with everyone†Crowdsourcing systems are used to accomplish a variety of tasks. For example, the crowd may be invited to develop a new technology, carry out a design task (also known as community-based design or distributed participatory  design), refine or carry out the steps of an algorithm (see human-based computation), or help capture, systematize, or analyze large amounts of data (see also citizen science).HistoryThe term â€Å"crowdsourcing† is a portmanteau of â€Å"crowd† and â€Å"outsourcing,† coined by Jeff Howe in a June 2006 Wired magazine article â€Å"The Rise of Crowdsourcing†. It has been argued that crowdsourcing can only exist on the Internet and is thus a relatively recent phenomenon., however, long before modern crowdsourcing systems were developed, there were a number of notable examples of projects that utilized distributed people to help accomplish tasks.Historical examples The Oxford English DictionaryThe Oxford English Dictionary (OED) may provide one of the earliest examples of crowdsourcing. An open call was made to the community for contributions by volunteers to index all words in the English language and example quotations of their usages for each one. They received over 6 million submissions over a period of 70 years. The making of the OED is detailed in The Surgeon of Crow Thorne by Simon Winchester.Crowdsourcing in gene alogy researchGenealogical research was using crowdsourcing techniques long before computers were common. Beginning in 1942 members of The Church of Jesus Christ of Latter-Day Saints (also known as the Mormon church) encouraged members to submit information about their ancestors. The submitted information was gathered together into a single collection. In 1969 in order to encourage more people to participate in gathering genealogical information about their ancestors, the church started the three-generation program. In this program church members were asked to prepare documented family group record forms for the first three generations. The program was later expanded to encourage members to research at least 4 generations, and became known as the four-generation program.Institutes that have records of interest to genealogical research have used crowds of volunteers to create catalogs and indexes to records.Early crowdsourcing competitionsCrowdsourcing has often been used in the past as a competition in order to discover a solution. The French government proposed several of these competitions, often rewarded with Montyon Prizes, created for poor Frenchmen who had done virtuous acts. These included the Leblanc process, or the Alkali Prize, where a reward was provided for separating the salt from the alkali, and the Fourneyron's Turbine, when the first hydraulic commercial turbine was developed.In response to a challenge from the French government, Nicholas Appert won a prize for inventing a new way of food preservation that involved sealing food in air-tight jars. The British government provided a similar reward to find an easy way to determine a ship’s longitude in the The Longitude Prize. During the Great Depression, out-of-work clerks tabulated higher mathematical functions in the Mathematical Tables Project as an outreach project.Modern methodsToday, crowdsourcing has transferred mainly to the Internet. The Internet provides a particularly good venue for crowdsourcing since individuals tend to be more open in web-based projects where they are not being physically judged or scrutinized and thus can feel more comfortable sharing. This ultimately allows for well-designed artistic projects because individuals are less conscious, or maybe even less aware, of scrutiny towards their work. In an online atmosphere more attention is given to the project rather than communication with other individuals.Crowdsourcing can either take an explicit or an implicit route. Explicit crowdsourcing lets users work together to evaluate, share, and build different specific tasks, while implicit crowdsourcing means that users solve a problem as a side effect of something else they are doing.With explicit crowdsourcing, users can evaluate particular items like books or webpages, or share by posting products or items. Users can also build artifacts by providing information and editing other people's work.Implicit crowdsourcing can take two forms: standalo ne and piggyback. Standalone allows people to solve problems as a side effect of the task they are actually doing, whereas piggyback takes users' information from a third-party website to gather information.Types of crowdsourcingIn coining the term of â€Å"crowdsourcing†, Jeff Howe has also indicated some common categories of crowdsourcing that can be used effectively in the commercial world. Some of these web-based crowdsourcing efforts include crowdvoting, wisdom of the crowd, crowdfunding, microwork, creative crowdsourcing and inducement prize contests. Although these may not be an exhaustive list, they cover the current major ways in which people use crowds to perform tasks.According to definition by Henk van Ess that has been widely cited in the popular press,â€Å"The crowdsourced problem can be huge (epic tasks like finding alien life or mapping earthquake zones) or very small (‘where can I skate safely?'). Some examples of successful crowdsourcing themes are p roblems that bug people, things that make people feel good about themselves, projects that tap into niche knowledge of proud experts, subjects that people find sympathetic or any form of injustice.†Crowd votingCrowd voting occurs when a website gathers a large group's opinions and judgment on a certain topic. The Iowa Electronic Market is a prediction market that gathers crowds' views on politics and tries to ensure accuracy by having participants pay money to buy and sell contracts based on political outcomes.Threadless.com selects the t-shirts it sells by having users provide designs and vote on the ones they like, which are then printed and available for purchase. Despite the small nature of the company, thousands of members provide designs and vote on them, making the website’s products truly created and selected by the crowd, rather than the company. Some of the most famous examples have made use of social media channels: Domino's Pizza, Coca Cola, Heineken and Sam Adams have thus crowdsourced a new pizza, song, bottle design or beer, respectively.Crowdsourcing creative workCreative crowdsourcing spans sourcing creative projects such as graphic design, architecture, apparel design, writing, illustration. etc. Some of the better known creative domains that use the Crowdsourcing model include 99designs, DesignCrowd, crowdspring, Jade Magnet, Threadless, Poptent, GeniusRocket and TongalCrowdfundingCrowdfunding is the process of funding your projects by a multitude of people contributing a small amount in order to attain a certain monetary goal. Goals may be for donations or for equity in a project. The dilemma right now for equity crowdfunding in the USA is how the SEC is going to regulate the entire process. As it stands rules and regulations are being refined by the SEC and they will have until Jan. 1st, 2013 to tweak the fundraising methods. The regulators are on edge because they are already overwhelmed trying to regulate Dodd – Frank and all the other rules and regulations involving public companies and the way they trade. Advocates of regulation claim that crowdfunding will open up the flood gates for fraud, have called it the â€Å"wild west† of fundraising, and have compared it to the 1980s days of penny stock â€Å"cold-call cowboys.†The process allows for up to 1 million dollars to be raised without a lot of the regulations being involved. Companies under the current proposal will have a lot of exemptions available and be able to raise capital from a larger pool of persons which can include a lot lower thresholds for investor criteria whereas the old rules required that the person be an â€Å"accredited† investor. These people are often recruited from social networks, where the funds can be acquired from an  equity purchase, loan, donation, or pre-ordering. The amounts collected have become quite high, with requests that are over a million dollars for software like Trampoline Systems , which used it to finance the commercialization of their new software.A well-known crowdfunding tool is Kickstarter, which is the biggest website for funding creative projects. It has raised over $100 million, despite its all-or-nothing model which requires one to reach the proposed monetary goal in order to acquire the money. UInvest is another example of a crowdfunding platform that was started in Kiev, Ukraine in 2007. Crowdrise brings together volunteers to fundraise in an online environment.Most recently, the adult industry gained its own site in the way of Offbeatr. Offbeatr allows the community to cast votes on projects they would like to see make it to the funding phase. â€Å"Wisdom of the crowd†Wisdom of the crowd is another type of crowdsourcing that collects large amounts of information and aggregates them to gain a complete and accurate picture of a topic, based on the idea that a group of people is on average more intelligent than an individual. This idea of co llective intelligence proves particularly effective on the web because people from diverse backgrounds can contribute in real-time within the same forums.iStockPhoto provides a platform for people to upload photos and purchase them for low prices. Clients can purchase photos through credits, giving photographers a small profit. Again, the photo collection is determined by the crowd's voice for very low prices.In February 2012, a stock picking game called Ticker Picker Pro was launched, using crowdsourcing to create a hedge fund that would buy and sell stocks based on the ideas coming out of the game. These crowdsourced ideas, coming from so many people, could help one pick the best stocks based on this idea that collective ideas are better than individual ones.MicroworkMicrowork is a crowdsourcing platform where users do small tasks for which computers lack aptitude for low amounts of money. Amazon’s popular Mechanical Turk has created many different projects for users to par ticipate in, where each task requires very little time and offers a very small amount in payment. The Chinese versions of this, commonly called Witkey, are similar and include such sites as Taskcn.com and k68.cn. When choosing tasks, since only certain users â€Å"win†, users learn to submit later and pick less popular tasks in order to increase the likelihood of getting their work chosen. An example of a Mechanical Turk project is when users searched satellite images for images of a boat in order to find lost researcher Jim Gray. Inducement prize contestsWeb-based idea competitions, or inducement prize contests often consist of generic ideas, cash prizes, and an Internet-based platform to facilitate easy idea generation and discussion. An example of these competitions includes an event like IBM’s 2006 â€Å"Innovation Jam†, attended by over 140,000 international participants and yielding around 46,000 ideas. Another example is Netflix Prize in 2009. The idea wa s to ask crowd to come up with a recommendation algorithm which was more accurate than Netflix's own algorithm. It had a grand prize of US$1,000,000 and it was given to the BellKor's Pragmatic Chaos team which bested Netflix's own algorithm for predicting ratings by 10.06%Another example of competition-based crowdsourcing is the 2009 DARPA experiment, where DARPA placed 10 balloon markers across the United States and challenged teams to compete to be the first to report the location of all the balloons. A collaboration of efforts was required to complete the challenge quickly and in addition to the competitive motivation of the contest as a whole, the winning team (MIT, in less than nine hours) established its own â€Å"collaborapetitive† environment to generate participation in their team. A similar challenge was the Tag Challenge, funded by the US State Department, which required locating and photographing individuals in 5 cities in the US and Europe within 12 hours based o nly on a single photograph. The winning team managed to locate 3 suspects by mobilizing volunteers world-wide using a similar incentive scheme to the one  used in the Balloon Challenge.Open innovation platforms are a very effective way of crowdsourcing people’s thoughts and ideas to do research and development. The company InnoCentive is a crowdsourcing platform for corporate research and development where difficult scientific problems are posted for crowds of solvers to discover the answer and win a cash prize, which can range from $10,000 to $100,000 per challenge. InnoCentive, of Waltham, MA and London, England is the leader in providing access to millions of scientific and technical experts from around the world. The company has provided expert crowdsourcing to international Fortune 1000 companies in the US and Europe as well as government agencies and nonprofits.The company claims a success rate of 50% in providing successful solutions to previously unsolved scientific and technical problems. IdeaConnection.com challenges people to come up with new inventions and innovations and Ninesigma.com connects clients with experts in various fields. The X PRIZE Foundation creates and runs incentive competitions where one can win between $1 million and $30 million for solving challenges. Local Motors is another example of crowdsourcing. A community of 20,000 automotive engineers, designers and enthusiasts competes to build offroad rally trucks. Implicit crowdsourcingImplicit crowdsourcing is less obvious because users do not necessarily know they are contributing, yet can still be very effective in completing certain tasks. Rather than users actively participating in solving a problem or providing information, implicit crowdsourcing involves users doing another task entirely where a third party gains information for another topic based on the user’s actions.A good example of implicit crowdsourcing is the ESP game, where users guess what images are a nd then these labels are used to tag Google images. Another popular use of implicit crowdsourcing is through reCAPTCHA, which asks people to solve Captchas in order to prove they are human, and then provides Captchas from old books that cannot be deciphered by computers in order to try and digitize them for the web. Like Mechanical Turk, this task is simple for humans but would be incredibly difficult for computers.Piggyback crowdsourcing can be seen most frequently by websites such as Google that mine one’s search history and websites in order to discover keywords for ads, spelling corrections, and finding synonyms. In this way, users are unintentionally helping to modify existing systems, such as Google’s ad words.CrowdsourcersThere are a number of motivations for businesses to use crowdsourcing to accomplish tasks, find solutions for problems, or to gather information. These include the ability to offload peak demand, access cheap labor and information, generate bet ter results, access a wider array of talent than might be present in one organization, and undertake problems that would have been too difficult to solve internally. Crowdsourcing allows businesses to submit problems on which contributors can work, such as problems in science, manufacturing, biotech, and medicine, with monetary rewards for successful solutions. Although it can be difficult to crowdsource complicated tasks, simple work tasks can be crowdsourced cheaply and effectively.Crowdsourcing also has the potential to be a problem-solving mechanism for government and nonprofit use. Urban and transit planning are prime areas for crowdsourcing. One project to test crowdsourcing's public participation process for transit planning in Salt Lake City has been underway from 2008 to 2009, funded by a U.S. Federal Transit Administration grant. Another notable application of crowdsourcing to government problem solving is the Peer to Patent Community Patent Review project for the U.S. Pat ent and Trademark Office.Researchers have used crowdsourcing systems, in particular Mechanical Turk, to aid with research projects by crowdsourcing aspects of the research process such as data collection, parsing, and evaluation. Notable examples include using the crowd to create speech and language databases,and using the crowd to conduct user studies. Crowdsourcing systems provide these researchers with the ability to gather large amount of data. Additionally, using crowdsourcing, researchers can collect data from populations and  demographics they may not have had access to locally, but that improve the validity and value of their work.Artists have also utilized crowdsourcing systems. In his project the Sheep Market, Aaron Koblin used Mechanical Turk to collect 10,000 drawings of sheep from contributors around the world. Sam Brown (artist) leverages the crowd by asking visitors of his website explodingdog to send him sentences that he uses as inspirations for paintings. Art cur ator Andrea Grover argues that individuals tend to be more open in crowdsourced projects because they are not being physically judged or scrutinized. As with other crowdsourcers, artists use crowdsourcing systems to generate and collect data. The crowd also can be used to provide inspiration and to collect financial support for an artist’s work.Additionally, crowdsourcing from 100 million drivers is being used by INRIX to collect users' driving times to provide better GPS routing and real-time traffic updates.DemographicsThe crowd is an umbrella term for people who contribute to crowdsourcing efforts. Though it is sometimes difficult to gather data about the demographics of the crowd, a study by Ross et al. surveyed the demographics of a sample of the more than 400,000 registered crowdworkers using Amazon Mechanical Turk to complete tasks for pay.While a previous study in 2008 by Ipeirotis found that users at that time were primarily American, young, female, and well-educated , with 40% having incomes >$40,000/yr, in 2009 Ross found a very different population. By Nov. 2009, 36% of the surveyed Mechanical Turk workforce was Indian. Of Indian workers were male, and 66% had at least a Bachelor’s degree. ? had annual incomes less than $10,000/yr, with 27% sometimes or always depending on income from Mechanical Turk to make ends meet.The average US user of Mechanical Turk earned $2.30 per hour for tasks in 2009, versus $1.58 for the average Indian worker. While the majority of users worked less than 5 hours per week, 18% worked 15 hours per week or more. This is less than minimum wage in either country, which Ross suggests raises ethical questions for researchers who use crowdsourcing.The demographics of http://microworkers.com/ differ from Mechanical Turk in that the US and India together account for only 25% of workers. 197 countries are represented among users, with Indonesia (18%) and Bangladesh (17%) contributing the largest share. However, 28% o f employers are from the US.Another study of the demographics of the crowd at iStockphoto found a crowd that was largely white, middle- to upper-class, higher educated, worked in a so-called â€Å"white collar job,† and had a high-speed Internet connection at home.Studies have also found that crowds are not simply collections of amateurs or hobbyists. Rather, crowds are often professionally trained in a discipline relevant to a given crowdsourcing task and sometimes hold advanced degrees and many years of experience in the profession.Claiming that crowds are amateurs, rather than professionals, is both factually untrue and may lead to marginalization of crowd labor rights.MotivationsMany scholars of crowdsourcing suggest that there are both intrinsic and extrinsic motivations that cause people to contribute to crowdsourced tasks, and that these factors influence different types of contributors.For example, students and people employed full-time rate Human Capital Advancement as less important than part-time workers do, while women rate Social Contact as more important than men do.Intrinsic motivations are broken down into two categories, enjoyment-based and community-based motivations. Enjoyment-based motivations refer to motivations related to the fun and enjoyment that the contributor experiences through their participation. These motivations include: skill variety, task identity, task autonomy, direct feedback from the job, and pastime. Community-based motivations refer to motivations related to community participation, and include community identification and social contact.Extrinsic motivations are broken down into three categories, immediate payoffs, delayed payoffs, and social motivations. Immediate payoffs, through monetary payment, are the immediately received compensations given to those who complete tasks. Delayed payoffs are benefits that can be used to generate future advantages, such as training skills and being noticed by potential employ ers. Social motivations are the rewards of behaving pro-socially, such as altruistic motivations. Chandler and Kapelner found that US users of the Amazon Mechanical Turk were more likely to complete a task when told they were going to â€Å"help researchers identify tumor cells,† than when they were not told the purpose of their task. However, of those who completed the task, quality of output did not depend on the framing of the task.Another form of social motivation is prestige or status. The International Children's Digital Library recruits volunteers to translate and review books. Because all translators receive public acknowledgment for their contribution, Kaufman and Schulz cite this as a reputation-based strategy to motivate individuals who want to be associated with institutions that have prestige. The Amazon Mechanical Turk uses reputation as a motivator in a different sense, as a form of quality control. Crowdworkers who frequently complete tasks in ways judged to b e inadequate can be denied access to future tasks, providing motivation to produce high-quality work. CriticismsThere are two major categories of criticisms about crowdsourcing, (1) the value and impact of the work received from the crowd and (2) the ethical implications of low wages paid to crowdworkers. Most of these criticisms are directed towards crowdsourcing systems that provide extrinsic monetary rewards to contributors, though some apply more generally to all crowdsourcing systems. Impact of crowdsourcing on product qualitySusceptibility to faulty results caused by targeted, malicious work efforts. Since crowdworkers completing microtasks are paid per task, there is often a financial incentive to complete tasks quickly rather than well. Verifying responses is time consuming, and so requesters often depend on having  multiple workers complete the same task to correct errors. However, having each task completed multiple times increases time and monetary costs.Crowdworkers ar e a nonrandom sample of the population. Many researchers use crowdsourcing in order to quickly and cheaply conduct studies with larger sample sizes than would be otherwise achievable. However, due to low worker pay, participant pools are skewed towards poor users in developing countries.Increased likelihood that a crowdsourced project will fail due to lack of monetary motivation or too few participants. Crowdsourcing markets are not a first-in-first-out queue. Tasks that are not completed quickly may be forgotten, buried by filters and search procedures so that workers do not see them. This results in a long tail power law distribution of completion times. Additionally, low-paying research studies online have higher rates of attrition, with participants not completing the study once started. Even when tasks are completed, crowdsourcing doesn't always produce quality results. When Facebook began its localization program in 2008, it encountered criticism for the low quality of its cro wdsourced translations.One of the problems of crowdsourcing products is the lack of interaction between the crowd and the client. Usually there is little information about the final desired product and there is often very limited interaction with the final client. This can decrease the quality of product as client interaction is a vital part of the design process.It is usually expected from a crowdsourced project to be unbiased by incorporating a large population of participants with a diverse background. However, most of the crowdsourcing works are done by people who are paid or directly benefit from the outcome (e.g. most of open source projects working on Linux). In many other cases, the resulted product is the outcome of a single person's endeavour who creates the majority of the product while the crowd only participates in minor details.Concerns for crowdsourcersEthical concerns. Because crowdworkers are considered independent contractors  rather than employees, they are not guaranteed a minimum wage. In practice, workers using the Amazon Mechanical Turk generally earn less than the minimum wage, even in India. Some researchers considering using Mechanical Turk to get participants for studies have argued that this may be unethical.Below-market wages. The average US user of Mechanical Turk earned $2.30 per hour for tasks in 2009, versus $1.58 for the average Indian worker. While the majority of users worked less than 5 hours per week, 18% worked 15 hours per week or more, and 27% of Indian users said income from Mechanical Turk is sometimes or always necessary for them to make ends meet. This is less than minimum wage in either country, which Ross et al. suggest raises ethical questions for researchers who use crowdsourcing.[ When Facebook began its localization program in 2008, it received criticism for using crowdsourcing to obtain free labor.Typically, no written contracts, non-disclosure agreements, or employee agreements are made with crowdsourced e mployees. For users of the Amazon Mechanical Turk, this means that requestors have final say over whether users’ work is acceptable; if not, they will not be paid. Critics claim that crowdsourcing arrangements exploit individuals in the crowd, and there has been a call for crowds to organize for their labor rights.Difficulties in collaboration of crowd members, especially in the context of competitive crowd sourcing. Crowdsourcing site InnoCentive allows organizations to solicit solutions to scientific and technological problems; only 10.6% of respondents report working in a team on their submission.

MGMT Assignment Example | Topics and Well Written Essays - 250 words - 1

MGMT - Assignment Example The values play vital role in the actions and reactions of the people in the work place. An intrinsic sense of responsibility ensures understanding and cooperation among the colleagues whether they are their junior or their seniors. The courage and the ambition go a long way in overcoming the conflicting values which may result due the diversity that the work place represents in term of human resource. Managerial leadership within the organizational environment requires creative approach to communicate effectively, especially for resolving workplace conflicts and promoting cross cultural understanding of values. The vast scope of communication, in terms of behavioral pattern, language used and non verbal means of contact are important factors which are extremely relevant in the social interaction. Conscientiousness, extrovert behavior and communication skill of the man are major factors that ultimately decides in his favor in the cut throat competitive professional field. A person, who makes effort to develop better ways of communicating with others in his field, is able to strengthen his professional relationship and facilitate a better understanding that paves way to a success which promises productive outcome.

Information Technology and The Environment Research Paper

Information Technology and The Environment - Research Paper Example The public conscious concerning the issues of environment have risen so as to respond to the scientific research and the increasing media reporting on the environmental threats and global warming. In business, the sustainability of the environment is a vital section of the movement to corporate social responsibility. On the side of the policy, laws of environment that are new, targets, and regulations have been set at all governmental levels. To date, the environment is high on the firms agenda, non-government organisations, governments and consumers. The possibility of strong international and national commitment in reducing the emission of greenhouse gas and obtain the required goals of environment will establish pressure of finding ways of achieving huge efficiency in the energy usage while maintaining the growth of the economy. The global warming threat is closely associated to the challenges of energy security and the increasing cost of energy, as the emissions of GHG are highly correlated in the use of energy. This makes the environmental convergence, economic interests and security of the environment to increase. In the community of information systems, the concept of sustainability became a significant issue in the aspects of reducing the direct impacts of the environment and the use of information technology. The efficiency of energy in data and hardware centres progresses towards a huge attention deal, provided the ability of reducing the emissions and low costs of energy. Another issue of concern in the environment is the recycling of the electronic waste. In the industry of information and technology, major companies of hardware advocate for the environmental friendly design elimination and reusability of chemicals that are toxic. In this regard, there are reported studies that have notably been explored in the field of environment and information technology. Zadok

Pay plays a crucial role in motivating people at work. How far do you Essay

Pay plays a crucial role in motivating people at work. How far do you agree, or disagree, with this statement - Essay Example It is all very well to say that money does not matter. Actually it matters unless an individual is living in an island like Robinson Crusoe. If the person has to live in a society, with the ordinary requirements that other people have, he need to have money to have a roof over his head, to feed his family and to fulfil his and their desires and necessities. Hence, it is not possible for any person to live without money and not to appreciate its power over humans. There is nothing wrong in assuming that the most significant place at work is taken by the pay. Without pay no worker would work, unless it is a part time kind of work for charity in which he believes. Even then, he has to earn his living and no charity worker can do voluntary work full time, unless he has some other adequate income coming in. There is an important place for the pay at work and there exists a belief that pay could motivate people at work. I agree with the statement to some extent, but not fully. There are areas like Sales, where keeping people motivated without pay and incentives could be difficult. But it need not apply everywhere. Pay definitely is the source of motivation to do better work and this perhaps depends on the kind of motivation the worker is looking for. No doubt, there is an enormous impact when the minimum wage is increased; but motivation could be connected to many needs and desires. MOTIVATION "Motivation is the force that energises, directs and sustains behaviour" http://community.ocr.org.uk/core/community/public/download_filerid=202 Motivation is connected to Reinforcement Theory, Need Theory and Cognitive theories. Reinforcement could be different things to different people and cannot be applied to all. Need theory has fallen short of expectations and cannot be applied everywhere. "Research has not found much support for the theory and application of the theory to motivate workers in the workplace has fallen short of expectations. The main asset of Maslow's theory is its humanistic appeal: it projects the idea that many human needs are bound up with work, not just the need for a pay cheque as earlier theorists proposed," (ibid). But according to cognitive theories like Equity Theory, etc., workers are motivated by a desire to be treated equitably and fairly, but research shows that this too cannot be a measuring stick. Hence, motivation cannot be generalised easily, because one person's motivation need not be another person's. At the same time, it has to be connected with the organisational behaviour. Organisat ional behaviour is usually a collective behaviour and not an individual one. Just like motivation, organisational behaviour cannot be generalised, because every organisation is unique and the behaviour changes according to the organisation in which the worker is working. As the worker is always a small part of the team, his behaviour will be more of one in the crowd, and not highly individualistic. IMPORTANCE OF SALARY Pay influences people individually and collectively both. Pay perhaps is the most motivating of all the perks, with position following it closely. Money definitely motivates people to a very large extent at work. After all, people work for money and to collect wealth which provides security in life. In addition, it is the visible form of appreciation and the means of saying that his work is worth a lot for the organisation. It gives the

Healthcare Technology Essay Example | Topics and Well Written Essays - 2000 words

Healthcare Technology - Essay Example 2.0. Brief Overview of WH and its Technological Approaches With regard to the unconventional healthcare services, WH can be considered as one of the major and largest healthcare service providers across the UK and other geographical regions. Since the last four decades, the organisation has been recognised to play a dominant role in serving the UK and overseas clients through its unconventional strategies with expertise in neurosurgery, orthopaedics, gynaecology along with cardiac and neurological rehabilitation care facilities ([1]The Wellington Hospital, 2013). The intervention of computer system has also been widely observed to provide adequate support for WH to enhance its clinical services and ensure satisfaction from the clients. More significantly, the selection, implementation as well as adequate support of the healthcare informatics have been recently observed to play an essential role for the organization to intensify its success potentials. In relation to the present day c ontext, a range of technological attributes are likely to be selected in the WH settings in order to increase the efficiency and the accountability of its varied group of healthcare facilities. In order to inculcate this notion and mitigate the identified challenges in technology integration, the healthcare settings of WH have further been designed to provide adequate access to the patients in procuring quality based healthcare services ([1] The Wellington Hospital, 2013). 3.0. Technologies Used in the WH A successfully integrated technology framework is one of the major resources required in the management of contemporary healthcare organisations to build and maintain strong sustainability in the competitive market. It is in this context that recent studies have inferred that the... This paper stresses that the continuous integration as well as compliance with the advanced technological aspects tend to increase the efficiency of the medical services. In relation to the present technological development of the healthcare services delivered by WH, the integration of GP Liaison system, Telehealth facilities as well as MRI process can be recognised to play an essential role altogether enabling the organisation to provide appropriate diagnosis and treatment facilities to improve the critical health condition of the clients. This essay makes a conclusion that the integration of technological attributes has been identified to acquire a major attention by the healthcare practitioners. As identified in the above discussion, with regard to the valued contribution of technology, the GP Liaison services, telehealth facilities along with MRI imaging services altogether have been recognised to play an essential role for WH to enhance its varied range of medical services for the global clients. The technological attributes existing in these medical services sector ensures the deliverance of adequate benefits to the patients in terms of diagnosing and developing effective care facilities. It also ensures to convey or develop expertise treatment and diagnostic process to consult regarding any critical disease case. Conclusively, it can also be ascertained in this context that the patients of WH can avail various types of healthcare services with the help of technology based healthcare systems integrated in the oper ational system of the organisation.

McCarthyism Essay Example | Topics and Well Written Essays - 250 words

McCarthyism - Essay Example The McCarthyism movements had greatly affected the lives of the people in the U.S. Tens of thousands of Americans were charged of being Communist or communist sympathizers during McCarthy epoch. They had to undergo aggressive investigations and questioning before the government and private-industry boards, committees, and bureaus. Besides, in the realm of social policy, McCarthyism seems to have stopped the much-needed reforms at midstream. Measures including national health insurance, a social reform held up by rest of the industrialized world, just fell by the pavement. There were chances that left liberal political alliance would have implemented health reforms and similar proposals; but the sanguinity was torn apart by the crusades of anti-communist movements. The moderates were against anything that seemed radical and the people who were left to them were always either to no avail or under exploitation. The McCarthyism movements again had put into the attenuation of the reformation impulse by diverting public attention of the labor movement. In fact, McCarthyism not only affected the lives and political thinking of the people in the U.S. but also had impact on the international affairs. The antagonism against the cold war had been so thoroughly identified with communism. The nation’s cultural and social life was also suffered by the McCarthyism. Moreover, even after the anti-Communist uproar s was retreated, the antidemocratic associated with the earlier still continued to affect the citizens. It can be traced from the COINELPRO programs of prosecuting political rebels throughout 1960s and, the Watergate related misdemeanors in the 1970s and the Iran-Contra issues in the 1980s (Schrecker 2002, p.106,) . McCarthyism was not the only cause for these outrages. The assault on democracy that started during the 1940s and its

Journal of Consumer Research, the Journal of Marketing Research, or Research Paper

Journal of Consumer , the Journal of Marketing , or the Journal of Consumer Psychology - Research Paper Example In this experiment, forty university students were used as the participants. The results demonstrated that the participants viewed the brand more positively when a fee is not charged. In the second experiment, the author aimed at understanding how people react to comparable and non-comparable rewards offered back by the brands. In this study, ninety four undergraduate students from a university in North America took part. The results showed that exchange oriented consumers expect comparable benefits from the brand partners. For communal consumers or partners, benefits that are not necessarily comparable but recognize their efforts are accepted. Finally, the author undertook an experiment to examine how the time taken between seeking help and offering of help affects consumer behavior. Ninety five students took part in the study. Results showed that consumers view brands negatively if there is a delay in the return favor request. Overall, the behavior of the participants in the three scenarios demonstrated that consumers’ behavior and attitudes is greatly influenced by the actions of the brands. The use of human subjects allowed for an actual observation of the attitudes and behavior of the participants towards the brands, thereby providing an insight into consumer behavior. The present research, conducted by Anat Keinan and Ran Kivetz (2008), aimed at evaluating the effect of anticipating long term regret in consumer behavior. The authors argue that anticipating long term regret has an effect on consumer preferences and may motivate them to counteract their virtues or good tendencies and engage in virtues. In order to test this hypothesis, the authors used three sets of participants in three different studies. In the first study, the authors asked participants to examine and judge the regrets of others relating to a past decision and then come up with a choice for themselves. 91 train station travelers participated in the study. The

PH Indicators Lab Report Example | Topics and Well Written Essays - 1250 words

PH Indicators - Lab Report Example Maintaining the pH is critical in any industrial processes employing enzymes. A few examples would be papain from the leaves and unripe fruit of the pawpaw (Carica papaya) has been used to tenderise meats. Amylase is used in starch hydrolysis. Now gluco-amylase functions at pH 4.5 whereas fungal amylase at pH 5.5. Lactose hydrolysis is carried out by lactase for Aspergillus niger and A.oryzae at pH optima (pH 4.5-6.0 and 3.0-4.0, respectively) .. 6.698970004 Useful range for the indicator: 8.69- 10.69 Indicator: Alizarin Yellow Test Tube Color After Adding the Indicator [OH-] pOH pH 1 red 0.05 12.69897 2 orange 0.005 11.69897 3 yellow 0.0005 10.69897 4 yellow 0.00005 9.698970004 5 yellow 0.000005 8.698970004 6 yellow 0.0000005 7.698970004 7 yellow 0.00000005 6.698970004 Useful range for the indicator: 10.69-12.69 Indicator: Red Cabbage extract Test Tube Color After Adding the Indicator [OH-] pOH pH 1 green-blue 0.05 12.69897 2 aqua blue 0.005 11.69897 3 aqua blue 0.0005 10.69897 4 sky blue 0.00005 9.698970004 5 Dark blue 0.000005 8.698970004 6 Violet 0.0000005 7.698970004 7 Pink 0.00000005 6.698970004 Useful range for the indicator: 6.69-8.89 Which indicator is the best to use for observing pH changes: near pH = 7 : Bromothymol Blue, Red Cabbage Extract near pH = 8 : Red Cabbage Extract near pH = 10 : Phenolphthalein near pH = 12 : Alizarin Yellow 1. Locate an industry, occupation, industrial process, etc., where pH is critical to success. Ans: Enzymes are biocatalysts which carry out biochemical reactions at rigid conditions of temperature and pH. Enzymes are used in multiple areas in Pharmaceutical, biotech and food industries where it is critical to maintain the pH of the process for optimal functioning of the enzymes. Maintaining the pH is critical in any industrial processes employing enzymes. A few examples would be papain from the leaves and unripe fruit of the pawpaw (Carica papaya) has been used to tenderise meats. Amylase is used in starch hydrolysis. Now gluco-amylase functions at pH 4.5 whereas fungal amylase at pH 5.5. Lactose hydrolysis is carried out by lactase for Aspergillus niger and A.oryzae at pH optima (pH 4.5-6.0 and 3.0-4.0, respectively) 2. Is

Teresa Reifs Insurance Fraud Case Research Paper

Teresa Reifs Insurance Fraud Case - Research Paper Example Report also shows that occupational fraud is the most common. Nevertheless, white-collar fraud is also reported being on the rise. This call for organizations to put strong control measures to prevent and detect any fraudulent act in an organization. Pest, janitorial company fraud case of 2011 is one of the most publicized fraud cases of recent times in which the owner of the company was charged with insurance fraud. This paper will provide an analysis of this insurance fraud case in light of the environmental factors in which the fraud occurred, how the fraud was an accomplished, as well as how it was discovered. Finally, the paper will provide recommendations on how best a fraud of this type may be prevented in the future. In this case, Durand (2011) reports that the proprietor of San Mateo pest and janitorial services was accused of under-reporting over $10 million of payroll in a bid to avoid paying over $2 million in the employee’s compensation insurance. After the accusation, Terasa Reif aged 31 years voluntarily presented herself to the police at Redwood City on a $1 million warrant but was set free soon afterwards after having pleaded not guilty to 44 counts of insurance fraud according to Durand (2013). However, she was required to present herself back in court on 26 May for a review conference and a subsequent preliminary hearing on July 13. Durand (2011) reveals that Reif used to purchase employees compensation insurance between 2004 and 2009 from the State Compensation Insurance Fund and Redwood Fire & Casualty Insurance Company for her business known as Genesis Building Services.

Sample Question and Answer in an Interview Essay Example for Free

Sample Question and Answer in an Interview Essay 1. Tell me about yourself.  Since this is often the opening question in an interview, be extra careful that you don’t run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don’t waste your best points on it. 2. What do you know about our organization? You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. see more:muet speaking question But don’t act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don’t overwhelm the interviewer, and make it clear that you wish to learn more. You might start your answer in this manner: â€Å"In my job search, I’ve investigated a number of companies. Yours is one of the few that interests me, for these reasons†¦Ã¢â‚¬  Give your answer a positive tone. Don’t say, â€Å"Well, everyone tells me that you’re in all sorts of trouble, and that’s why I’m here†, even if that is why you’re there. 3. Why do you want to work for us? The deadliest answer you can give is â€Å"Because I like people. † What else would you like-animals? Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company’s needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it’s doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers. If you feel that you have to concoct an answer to this question – if, for example, the company stresses research, and you feel that you should mention it even though it really doesn’t interest you- then you probably should not be taking that interview, because you probably shouldn’t be considering a job with that organization. Your homework should include learning enough about the company to avoid approaching places where you wouldn’t be able -or wouldn’t want- to function. Since most of us are poor liars, it’s difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don’t really want. 4. What can you do for us that someone else can’t? Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them. 5. What do you find most attractive about this position? What seems least attractive about it? List three or four attractive factors of the job, and mention a single, minor, unattractive item. 6. Why should we hire you? Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4. ) 7. What do you look for in a job? Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security. 8. Please give me your definition of [the position for which you are being interviewed]. Keep your answer brief and task oriented. Think in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain, ask the interviewer; he / she may answer the question for you. 9. How long would it take you to make a meaningful contribution to our firm? Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution. 10. How long would you stay with us? Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, â€Å"As long as we both feel achievement-oriented. † 11.  Your resume suggests that you may be over-qualified or too experienced for this position. What’s Your opinion? Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so well qualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent. 12. What is your management style?  You should know enough about the company’s style to know that your management style will complement it. Possible styles include: task oriented (I’ll enjoy problem-solving identifying what’s wrong, choosing a solution and implementing it†), results-oriented (â€Å"Every management decision I make is determined by how it will affect the bottom line†), or even paternalistic (â€Å"I’m committed to taking care of my subordinates and pointing them in the right direction†). A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility. As you consider this question, think about whether your style will let you work happily and effectively within the organization. 13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential? Keep your answer achievement and ask-oriented. Rely on example to buttress your argument. Stress your experience and your energy. 14. What do you look for when You hire people? Think in terms of skills, initiative, and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization. 15. Have you ever had to fire people? What were the reasons, and how did you handle the situation? Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individ ual. Show that, like anyone else, you don’t enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely. 16. What do you think is the most difficult thing about being a manager or executive? Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget. 17. What important trends do you see in our industry? Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading. 18. Why are you leaving (did you leave) your present (last) job? Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts. The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The â€Å"We agreed to disagree† approach may be useful. Remember hat your references are likely to be checked, so don’t concoct a story for an interview. 19. How do you feel about leaving all your benefits to find a new job? Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don’t suggest that security might interest you more than getting the job done successfully. 20. In your current (last) position, what features do (did) you like the most? The least? Be careful and be positive. Describe more features that you liked than disliked. Don’t cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now. 21. What do you think of your boss?

Impact of the Internet on Relationships of 20-25 Year Olds

Impact of the Internet on Relationships of 20-25 Year Olds An electronic space for meeting new people, staying connected with friends and sharing ideas: Virtual reality or social reality in the age of narcissism? A study of hi5 network as an online community; its connection to offline relationships and motivations and expectations of people that become members. CHAPTER ONE Abstract The internet has changed the lives of many individuals and, with millions of people online it arguably represents the single most influential technological advancement of the Twenty First century (Aitchison, J. and Lewis, D. (2003) 1) (Crews, C. and Thierer, A. (2003) 3). Therefore the world of the internet is one which becomes more and more relevant in the lives of individuals across the world (Aitchison, J. and Lewis, D. (2003) 1) (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19). The internet has touched the lives of most people within the 20-25 age groups, and this it perhaps even more relevant within Greek society, where internet dating and socialising has proven exceptionally popular. It is therefore not surprising that the internet is used effectively as a medium for the formation of relationships. The internet has given us electronic mail; internet blogs; pop-up message advertising; video messaging; smiley faces; on-line dating and friendship services; instant messages and internet threads and all of these have changed the way that individuals communicate with one another (Aitchison, J. and Lewis, D. (2003) 1) (Jordan, T. (1999) Ch.1). These more contemporary methods of communicating have impacted society at many levels (Crews, C. and Thierer, A. (2003) 3) (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) and this may be seen through an analysis of contemporary communication discourses and methods of socialisation. Specifically, the website www.hi5.com has provided a nexus where all of these technological and communication techniques have recognition and importance. Hi5 is an online community where communication is uniquely confined to electronic means and discourses. Introduction This thesis will explore the relevance of the internet to the formation of key social relationships within the 20-25 age group of Greek society. The fact that the formation of relationships online influences and shapes the nature of relationships offline is an interesting one to approach and it will be focused on throughout the thesis. The nature of the internet and specifically websites such as Hi5 as an electronic space which facilities human interaction and the maintenance of relationships will be considered. The dichotomy between social and virtual reality will be broached within this context and the writer will attempt to comment on which description of the internet is most appropriate. The question of whether the internet is a social reality in an age of narcissism or a virtual reality will also be addressed within the research. The subject matter of the thesis will also involve a consideration of the ways that the internet has indirectly and directly affected offline relationships and the motivations and expectations of people that become members. This is an important perspective; however it is one that could easily be neglected. Therefore one of the most important points which the thesis will seek to express is the pervasiveness of the internet, and specifically the pervasiveness of the online community which engages Greeks in the 20-25 age group, and its ability to influence their offline as well as online lives, self representations, motivations and expectations. The thesis will attempt to argue that the internet is an important mechanism of social interaction, which should not be pigeon-holed to simply make what is anyway a facile critique of the internet (i.e. that the internet simply promotes narcissism), more convenient to articulate. This chapter will provide the skeleton framework through which this argument will be made. The chapter will provide definitions of the internet, communication, language, computer mediated discourse, and semiotics and these definitions will be used as a springboard to discuss how the internet has changed the lives of Greeks within the 20-25 year age category. Wider issues such as globalisation, self representation, creativity and technological advancement (Smith, M. and Kollock, P. (1998) 4) will also be considered in this chapter since these are intrinsic to the ultimate argument of the thesis that internet friendship databases such as Hi5 are crucially important and representative of developments in human socialisation patterns. The effects of these processes will be extrapolated within the context of the research question and they will assist the writer to achieve a more in depth understanding of the significance of the internet within the social circles of Greeks within the 20-25 age group. The models of analysis that will be used will be discourse analysis and semiotic analysis of text and images. The profiles of Greek members of Hi5 will be widely consulted and primary research in the form of interviews and a questionnaire-based study will be consulted and evaluated qualitatively in the analysis of all of the above mentioned issues. Therefore there will be a lexicographical and semiotic extrapolation of both text and imagery to assist the writer in answering the question of whether the internet as a social medium/social hub is a positive development and to comment upon the question title. Computer mediated electronic discourse is the label given to describe electronic discourses (Holt, R. (2004) 129) and the effects which they produce at the level of social interaction between humans. Lexicographical sequences, syntax, the length and structure of sentences, the use of colloquial words and phrases and elaborate uses for punctuation devices may all be considered to be a part of this newly developing discourse which specifically facilitates communication over the internet (Holt, R. (2004) 129-130). These aspects of language and how language is represented have changed to reflect and to facilitate online communication and the development of new relationships through the medium of the internet (Holt, R. (2004) 129-132). Images and self-representations will be looked at in minute detail; these images and representations will be deconstructed and looked at in their most basic terms. It is hoped that this focus will allow the writer to consider the research question in a comprehensive and minutely detailed manner. It is anticipated that such a focus will impart an original and innovative insight into the subject of computer mediated discourses and the increasing importance of the internet in the lives of young people (20-25) in Greece and Greeks abroad in the Twenty First century. CHAPTER TWO Research Question and Theory The Hi5 Website: What is it? This website is an internet community where friendships and romantic attachments are solicited by members. The site enables members to represent themselves and to enable others to view what they have to say about themselves, remotely through the internet. The site itself involves the use of a database of individuals all over the world who have added internet pages describing themselves; their characteristics and interests. These descriptions are referred to as profiles and are added to the database which may be searched by prospective members and member of the Hi5 website alike. Members generally add photographs of themselves, and their friends and sometimes the members can add links and descriptions of the music that they like to listen to. Primarily the website is aimed at individuals from all ethnicities who are in their twenties, and who would like to make friends, stay in touch with friends or form romantic attachments to new people over the internet. The site allows companies and other advertisers to advertise their services on the website, which allows the website to disseminate products and services which may be of interest to young people within the 20-25 age group. The website is also different from online dating services as the romantic connections which may be formed through the internet are not the principal selling point of the website. The ideas of friendship, self representation and companionship are instead emphasised. Certainly, the idea of romantic attachments is something which the website may facilitate, but its capacity to do so is understated and not focused upon. Therefore the website describes and sells itself as primarily designed to enable people to form platonic relationships through using its facilities. What is Communication? Communication, at its most basic level may be understood as a way to convey messages and emotions between human beings (Duranti, A. (1997) 23-25) (Jennings, B. and Heath, R. (2000) 91). This is done mainly (although not exclusively as we will see explained below) through the use of language (Kaplan, R. (2002) Ch. 1), which is a complex collection of symbols which have specific meanings and when used collectively may be understood to represent codifications of human emotions and messages. The system of symbols which may be understood as the building blocks of a language do not have meaning in themselves; rather they represent meaning when they are arranged within certain patterns which are objectively recognisable by others who wish to interpret them. Therefore the signals which are relied upon in the context of language are constructed; they are not generic or pre-existing. This complex system of symbols allows humans to make others understand messages which have a generic codified meaning, which may be understood objectively, and cognitively. It is important to understand communication in these terms within the context of this thesis enquiry as it is an understanding of this particular property of communication which will allow the writer to comment upon the language used on Hi5 in an abstracted and theoretical manner. This will facilitate the methodology of discourse analysis and semiotics which underpins the thesis. Communication is therefore a cognitive process (Ellis, D. (1999) 1) (Giora, R. (2003) 13). It is essentially a manipulation of the senses of humans through systematic representations of meaning and images (Ellis, D. (1999) 1). Communication does not just involve language; one can communicate at many levels (Ellis, D. (1999) 1-3) (Giora, R. (2003) 13) (Turkle, S. (1997) Ch.1). Facial expressions; sign language; body language; intonation; voice pitch and just a few mechanisms which may be used to communicate without the use of language. Language may employ these techniques in an integrated manner, as communication rarely adopts a singular mode. Therefore the clothes we wear (their colours and texture); the facial and bodily expressions we adopt; the mannerisms we adopt; various postures and the signals which we give out are all complex and systematic methods of communicating (Duranti, A. (1997) 23-25). The underlying system (culture) is what allows one to describe these processes as both communicative and connected with language (Duranti, A. (1997) 23-25) (Fairclough, N. (2003) 124). Language may be described through the idea of a discourse (Fairclough, N. (2003) 124) (Chimombo, M. and Roseberry, R. (1998) 5). Discourses are particular amalgams of how language has come to be used within particular spheres for specific purposes (Chimombo, M. and Roseberry, R. (1998) 5). These purposes may be political, sociological and even ideological in nature (Duranti, A. (1997) 23-25) (Fairclough, N. (2003) 124). What makes a discourse a discourse is the style in which the language and communication techniques are manifested. These may be identified objectively and regarded as belonging within one given discourse. It is often the case that a discourse will be uniquely identifiable. Discourse may be understood at the level of lexicographical constructions and syntax (Fairclough, N. (2003) 123-124) (Chimombo, M. and Roseberry, R. (1998) 6). In this sense the discourse which is understood is viewed in a more mechanical and objective manner. Discourses of this modality will mainly occupy the methodological framework of the thesis, since this type of discourse analysis allows one to approach the understanding of the subject of electronic communication and socialisation techniques in an effective and simple way. Language also becomes a communication discourse when it is used as a system of communication within a particular community or culture (Fairclough, N. (2003) 124). This was Bourdieus viewpoint (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1). Pierre Bourdieu (1990) was one of the most influential communication theorists (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1). Pierre Bourdieu (1990) has attempted to deconstruct the idea of communication (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1) and to assist him he used the analogy of a map and a journey (Schirato and Yell (2000) p1). He argued that communication involved rules, conventions which map a language and that actual acts of communication were akin to the taking of journeys(Schirato and Yell (2000) p1). This broadly fits the writers earlier definition of communication which has been explained above as it explains how language symbols takes on a level of significance when they are arranged within a given structure or amalgam. Semiotics Communication may also be understood through the idea of signs and meanings (Giora, R. (2003) 13). Semiotics is perhaps a more abstract and theoretical way to understand the way that language is used to engender meaning. Saussure (1989) argued that the meaning of language is a subjective exercise whereby individuals read meanings into what he referred to as signs, which do not have any intrinsic meaning of themselves, but have meaning imputed into them by virtue of the meaning which is attached to them by people (Schirato and Yell (2000) p19). Therefore, for Saussure, language was not as important as what he regarded as its most basic constituent part; the sign. The sign is what is represented in relational terms and not in substantive terms through the medium of language and images (Schirato and Yell (2000) p19). Saussure split the idea of communication and meaning into three parts; the sign, the signifier and the signified, with the signifier meaning the actual physical manifestation or form of the sign (an example being a road sign or the written form of a word), and the signified meaning being what this physical form evokes and the sign itself being a combination of both the signified and the signifier (Schirato and Yell (2000) p20). Saussure believed that a sign was a link between a concept and a pattern of sound (Schirato and Yell (2000) p20), and that these linkages came together to comprise a semiotic system which disseminated meaning. What is Culture? Culture may be described in the following functional terms: In any society, culture, in its most general sense, is concerned with individuals in a group. It has four main functions: It determines the various ways open to the individual within the group to develop the self, and hence the group as well. It specifies means for self-preservation. It determines the individuals place within the group. And, it determines the individuals and the groups perception of the world. (Chimombo, M. and Roseberry, R. (1998) 6). Culture also constrains the perceptions which an individual may be exposed to and given that this exposure is generally delivered through discourses, it is important to understand the connections between culture and individual perceptions. Chimombo and Roseberry (1998) give us an account of this connection: The specific culture of the group restricts each of these cultural attributes to a range of values or possibilities deemed acceptable to the members of that culture. Thus, the ways in which an individual can achieve self-fulfilment or perceive the world within a given society are limited by that societys cultural norms and practices (Chimombo, M. and Roseberry, R. (1998) 6). What is the Internet? The internet is a complex network of technological communication mechanisms (Crystal, D. (2001) 24) (Gattiker, U. (2001) 56). These enable people to communicate through the use of computers (Gattiker, U. (2001) 56). The internet itself is both a communication mechanism and a source of information (Gattiker, U. (2001) 56) as it also allows the user to search vast databases of information using key word searches (Crystal, D. (2001) 24). It has changed the way that business, politics, government, education, communication and commercial affairs are conducted (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) (Gattiker, U. (2001) 56), and has enabled individuals both to access and to disseminate information more quickly and effectively (Crystal, D. (2001) 24) (Gattiker, U. (2001) 56). In this sense therefore the internet represents a mode of communication which is electronic in nature (Gattiker, U. (2001) 56), and the world is connected through this mode. This electronic characteri stic of the internet means that various modes of media may be enabled through the internet and these media connect people on another level (Gattiker, U. (2001) 56). How has the Internet Changed the Lives of Greek 20-25 Year Olds? Greek individuals in the 20-25 categories have been particularly susceptible to the changes which the internet has both precipitated and facilitated. It is often the case that a primary concern of those belonging to this age category will be romantically unattached and seeking to form relationships, both in the form of friendships and sexual partnerships. Therefore, it is important for one to understand that the internet is integrated within the lives of Greeks between 20-25, given the role it plays in allowing for relationships to be instigated and explored. The internet is a forum for these relationships to be instigated and played out (Kendall, L. (2002) 139-141). In the globalised world where technological advancement features strongly in the lives of most individuals this is not a surprising that the internet would be integrated in this way into such a fundamental sphere of the lives of these individuals (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) (Crews, C. and Thierer, A. (2003) 3). It is impossible to integrate the internet to this extent within a persons life, without the integration producing noticeable effects in both the offline and online settings. It is possible to infer from this, that offline relationships as well as the motivations and expectations of people that become members will be moulded and shaped through this process of integration. This rationalisation will be borne out in the next section. The offline relationships of individuals who also have access to online channels of communication will be affected in a number of ways. For example, it is often the case that the internet simply removes the inhibitions which are often experienced at the outset of a relationship (friendship or sexual). In a sense, the approach which may be employed between two people who are interested in one another is made easier and the fact that the feelings of rejection which may be experienced by a person after a spurned advance can be compensated for by that person, through withdrawing communication effectively and efficiently. The person in question can make their profile invisible and can also choose to which members their profiles can be made visible to. In a sense therefore traditional methods of engaging the opposite sex (or the same sex in the case of non heterosexual encounters) in conversation have been redefined through electronic discourse. Crews and Thierer (2003) give us a springboard upon which to elaborate on this point by explaining the system of rules and conventions which underpin the use of the internet: There are rules. Some of them are mechanical in the sense that the architecture of the Internet and the protocols that define its function determine the way in which it operates and the way in which applications like e-mail are or can be supported. Others are a consequence of policies set in a variety of venues and jurisdictions and informed or motivated by a variety of constituencies. (Crews, C. and Thierer, A. (2003) vii). Electronic discourse have facilitated the adoption of these rules and protocols to allow for easier and more relaxed connections to be established through the use of friendship databases such as Hi 5. This point will be backed up more thoroughly using primary research in the next section, in which syntax and the formations of language will be deconstructed and extrapolated to show how the language itself is a vehicle for these particular functionalities. For the moment it is enough to point out that these electronic discourses are driven by individual preferences of internet users. Crews and Thierer (2003) reinforce the point: Some rules may even be said to be set by the personal preferences and behaviours of Internet users, almost independent of outside forces. The ensemble of rule sets does not form a consistent or even coherent whole and there are notable conflicts, especially as local jurisdictions seek to enforce local rules on a system that is patently global (Crews, C. and Thierer, A. (2003) vii). Another point to be made about how useful the internet has proven in the lives of young Greeks is that fact that in purely logistical terms, traditional forums which are used to meet members of the opposite sex are not very effectual for the person who seeks to meet new people. Nightclubs for example could be a classic example. These venues are often very noisy and crowded. Interaction in such environments may be stressful and cumbersome. Therefore people tend to stick within the groups of people that they are familiar with and it is often difficult, for individuals to penetrate these niches, and thus strike up relationships with new people. The internet, and in particular websites such as Hi5 remove this logistical difficulty. It provides a safe and comfortable venue where relationships may be initiated on neutral terms, and the conventions which have evolved allow for interaction to flow smoothly within this environment. In terms of online and offline relationships, the sphere of socialisation which websites such as Hi5 provides often brings these two settings together, and it is perhaps unusual for a person within the age group to led an online life which is entirely separate from their offline lives. It is perhaps true that there are rules and conventions which govern the behaviour of actors within the two spheres in different ways; however this does not mean that in practical, physical terms the two spheres are separated. In actuality the two spheres have become more integrated than ever, as the internet grows in influence and importance. The impact of globalisation, also has made the internet very important in the lives of people within the age category 20-25 (Aitchison, J. and Lewis, D. (2003) 1) (Johnson, D. and Turner, C. (2003) Ch.1). The world is more technologically interconnected and cultures and foreign countries are more accessible than ever before (Crews, C. and Thierer, A. (2003) 3), making them more relevant in the lives of Greeks within this age group. This globalisation of culture is of particular relevance in this context, for Greeks within the 20-25 age groups. Given that Greece has become part of the European Union, free movement between European countries has heightened the changes that have taken place on a cultural level to an even greater extent, and this has allowed for greater integration between cultures online. This has changed socialisation processes. In this sense the internet may be understood as a virtual space in which people can meet and exchange ideas. However, the ways in which these outcomes are achieved may not be understood without looking more closely as the way that human relationships are formed through the internet, through electronic means and how this spills over into conventional human interplays. To identify the age of narcissism in the question title is arguably a meaningless endeavour. It is facile to tie narcissism just with contemporary society. The reality is that this is a universal concept which has many applications within both the traditional and the contemporary. We find narcissism everywhere; it is not just a generic feature of the internet, or generically manifested through internet discourses. Therefore the proposition in the thesis title that puts forward the view that the internet represents social reality in an age of narcissism is an over simplification of a process (narcissism) which pervades so ciety at many levels; not just specifically through the internet. Certainly one cannot deny that the internet and the Hi5 site can be a vehicle for narcissism in terms of individual modalities of self-representations. The images of the body, images of self which are communicated through text and image convey narcissistic tendencies. Indeed, this however is perhaps not just a cultural construct, but a more basic survival mechanism. The title proposition which insinuates that narcissism is a purely self indulgent process therefore fails to understand the various applications which narcissism may have within the context of human development (which must be set apart from mere social reality). Let us look for example at human reproduction. This is a natural instinct within most humans, and narcissism assists the human in attracting a mate; the presentation of self within particular terms is therefore not self indulgent, per se (it may be this of course, but the point here is that this is not the only function of narcissism); it is also a tool which is u sed by humans to present and project themselves as attractive potential mates. Therefore narcissism facilitates human socialisation at the most basic of levels. It is not a superfluous mechanism in which social reality is defined as the title implies. It has a base function which assists humans to find and attract partners through the internet and electronic discourses. However, since the title proposition that the Hi5 website is social reality in an age of narcissism has been critiqued here, let us turn to the alternative proposition which is presented in the question title; is the site just virtual reality? This too is far too narrow a definition of what the site may be to be a credible description of the site. The fact is that the site cannot be simply virtual reality, given its function within both online and offline relationships. This has been argued above. The internet site involves a degree of integration between online and offline expectations and motivations which prove that it is therefore not just virtual; it cant be simply this. It is a complex interconnected network which cannot be pigeonholed into either the category of virtual reality or social reality in an age of narcissism. Both of these representations misunderstand the use and importance of the internet site to society. They force the concept of the internet site into a narrow b olthole which cannot accommodate the complexities of a mechanism such as the Hi5. To present this question as if a choice must be made between the two implies that one of the other is an accurate representation of what the internet site is. The argument of this thesis is that this is a false premise to begin from. The internet site and the mode of its dissemination, the internet has become so integrated; so important and so pervasive that to define it in such narrow terms is both to do it a disservice and to misunderstand its function, and use. The next chapter will turn to the methodology of the thesis enquiry. It will discuss the different paradigms of research and it will explain how the research methodology of this thesis has been chosen and the reasons why. An argument will be made that qualitative research is more compatible with the overall aim of the thesis enquiry and therefore it has been the most appropriate means through which the research is the be carried out. CHAPTER THREE Methodology This chapter will firstly ask some questions about the nature, structure and applicability of certain methodologies within the framework of this research project. It will then go on to outline which methodology will be used as the foundation for the thesis and will explain why. In this way the advantages and disadvantages of each methodological framework will be evaluated and explained and the suitability of particular methodological frameworks will for this linguistic and discourse orientated project will be outlined. Firstly, what is methodology? Methodology involves two separate paradigms; qualitative (phenomenological) and quantitative (positivist) (Darlington, Y. and Scott, D. (2002) 1-6). The main difference which may be identified between the two paradigms of research is that qualitative method involves a socially constructed matrix of understanding (Darlington, Y. and Scott, D. (2002) 1-6). Conversely the quantitative seeks to understand phenomena through objective observation and hypothesising (Darlington, Y. and Scott, D. (2002) 1-6). Characteristics of qualitative research therefore are that it tends to be specific, confirmatory, scientific and outcome orientated (Jensen, K. (2002) 230). Characteristics of qualitative research involve explanatory aims and the method involved tends to be more situational than outcome oriented (Bauer, M. (2000) 4). The aim of qualitative research is to understand and interpret viewpoints subjectively whereas qualitative research involves more concrete and deductive foundations of research (Darlington, Y. and Scott, D. (2002) 1-6). The methodology which will be used will primarily be qualitative in nature. There will be interviews conducted with interested parties in the field of friendship databases, there will be a semiotic and discourse analysis of the Hi5 website and there will be a questionnaire; the results of which will be interpreted qualitatively. Therefore the research design will be both constructed and interpreted qualitatively. The sampling of data will involve random internet searches of the Hi5 website and the writer will use themselves as a device to take in views and imagery which will be presented in the results chapter and assessed through qualitative means. The targets of the writer in terms of samples for the research will take the form of firstly, the Hi5 website itself, and then profiles will be consulted. The writer will try to focus specifically upon an analysis of just Greek profiles, since the website allows one to narrow ones search on the basis of ethnicity. It must be emphasised that while this does narrow down the pool of profiles, the writer has no control over which profiles are presented, other than to specify that they should be from persons who classify themselves as Greeks. Therefore the integrity of the research in terms of using random data is preserved. Sampling techniques are very important to preserve the qualitative integrity of the research and therefore its credibility. The writer has been careful to attempt to examine profiles from both genders and to examine representations of both the male and female forms, since the factor which the writer would like to control is ethnicity (therefore just Greek profiles will be focused on primarily). The writer has attempted to guarantee that random material has been generated and has relied upon the mechanism on the Hi5 website itself which allows one to generate random searches. Representativeness too was considered throughout the research. As the topics which were under consideration were imagery, self representation and the concept of the self and body, it was important to have sufficient diversity within the constraints of the research variables which were to be controlled (i.e. age (20-25) and ethnicity Greekne Impact of the Internet on Relationships of 20-25 Year Olds Impact of the Internet on Relationships of 20-25 Year Olds An electronic space for meeting new people, staying connected with friends and sharing ideas: Virtual reality or social reality in the age of narcissism? A study of hi5 network as an online community; its connection to offline relationships and motivations and expectations of people that become members. CHAPTER ONE Abstract The internet has changed the lives of many individuals and, with millions of people online it arguably represents the single most influential technological advancement of the Twenty First century (Aitchison, J. and Lewis, D. (2003) 1) (Crews, C. and Thierer, A. (2003) 3). Therefore the world of the internet is one which becomes more and more relevant in the lives of individuals across the world (Aitchison, J. and Lewis, D. (2003) 1) (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19). The internet has touched the lives of most people within the 20-25 age groups, and this it perhaps even more relevant within Greek society, where internet dating and socialising has proven exceptionally popular. It is therefore not surprising that the internet is used effectively as a medium for the formation of relationships. The internet has given us electronic mail; internet blogs; pop-up message advertising; video messaging; smiley faces; on-line dating and friendship services; instant messages and internet threads and all of these have changed the way that individuals communicate with one another (Aitchison, J. and Lewis, D. (2003) 1) (Jordan, T. (1999) Ch.1). These more contemporary methods of communicating have impacted society at many levels (Crews, C. and Thierer, A. (2003) 3) (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) and this may be seen through an analysis of contemporary communication discourses and methods of socialisation. Specifically, the website www.hi5.com has provided a nexus where all of these technological and communication techniques have recognition and importance. Hi5 is an online community where communication is uniquely confined to electronic means and discourses. Introduction This thesis will explore the relevance of the internet to the formation of key social relationships within the 20-25 age group of Greek society. The fact that the formation of relationships online influences and shapes the nature of relationships offline is an interesting one to approach and it will be focused on throughout the thesis. The nature of the internet and specifically websites such as Hi5 as an electronic space which facilities human interaction and the maintenance of relationships will be considered. The dichotomy between social and virtual reality will be broached within this context and the writer will attempt to comment on which description of the internet is most appropriate. The question of whether the internet is a social reality in an age of narcissism or a virtual reality will also be addressed within the research. The subject matter of the thesis will also involve a consideration of the ways that the internet has indirectly and directly affected offline relationships and the motivations and expectations of people that become members. This is an important perspective; however it is one that could easily be neglected. Therefore one of the most important points which the thesis will seek to express is the pervasiveness of the internet, and specifically the pervasiveness of the online community which engages Greeks in the 20-25 age group, and its ability to influence their offline as well as online lives, self representations, motivations and expectations. The thesis will attempt to argue that the internet is an important mechanism of social interaction, which should not be pigeon-holed to simply make what is anyway a facile critique of the internet (i.e. that the internet simply promotes narcissism), more convenient to articulate. This chapter will provide the skeleton framework through which this argument will be made. The chapter will provide definitions of the internet, communication, language, computer mediated discourse, and semiotics and these definitions will be used as a springboard to discuss how the internet has changed the lives of Greeks within the 20-25 year age category. Wider issues such as globalisation, self representation, creativity and technological advancement (Smith, M. and Kollock, P. (1998) 4) will also be considered in this chapter since these are intrinsic to the ultimate argument of the thesis that internet friendship databases such as Hi5 are crucially important and representative of developments in human socialisation patterns. The effects of these processes will be extrapolated within the context of the research question and they will assist the writer to achieve a more in depth understanding of the significance of the internet within the social circles of Greeks within the 20-25 age group. The models of analysis that will be used will be discourse analysis and semiotic analysis of text and images. The profiles of Greek members of Hi5 will be widely consulted and primary research in the form of interviews and a questionnaire-based study will be consulted and evaluated qualitatively in the analysis of all of the above mentioned issues. Therefore there will be a lexicographical and semiotic extrapolation of both text and imagery to assist the writer in answering the question of whether the internet as a social medium/social hub is a positive development and to comment upon the question title. Computer mediated electronic discourse is the label given to describe electronic discourses (Holt, R. (2004) 129) and the effects which they produce at the level of social interaction between humans. Lexicographical sequences, syntax, the length and structure of sentences, the use of colloquial words and phrases and elaborate uses for punctuation devices may all be considered to be a part of this newly developing discourse which specifically facilitates communication over the internet (Holt, R. (2004) 129-130). These aspects of language and how language is represented have changed to reflect and to facilitate online communication and the development of new relationships through the medium of the internet (Holt, R. (2004) 129-132). Images and self-representations will be looked at in minute detail; these images and representations will be deconstructed and looked at in their most basic terms. It is hoped that this focus will allow the writer to consider the research question in a comprehensive and minutely detailed manner. It is anticipated that such a focus will impart an original and innovative insight into the subject of computer mediated discourses and the increasing importance of the internet in the lives of young people (20-25) in Greece and Greeks abroad in the Twenty First century. CHAPTER TWO Research Question and Theory The Hi5 Website: What is it? This website is an internet community where friendships and romantic attachments are solicited by members. The site enables members to represent themselves and to enable others to view what they have to say about themselves, remotely through the internet. The site itself involves the use of a database of individuals all over the world who have added internet pages describing themselves; their characteristics and interests. These descriptions are referred to as profiles and are added to the database which may be searched by prospective members and member of the Hi5 website alike. Members generally add photographs of themselves, and their friends and sometimes the members can add links and descriptions of the music that they like to listen to. Primarily the website is aimed at individuals from all ethnicities who are in their twenties, and who would like to make friends, stay in touch with friends or form romantic attachments to new people over the internet. The site allows companies and other advertisers to advertise their services on the website, which allows the website to disseminate products and services which may be of interest to young people within the 20-25 age group. The website is also different from online dating services as the romantic connections which may be formed through the internet are not the principal selling point of the website. The ideas of friendship, self representation and companionship are instead emphasised. Certainly, the idea of romantic attachments is something which the website may facilitate, but its capacity to do so is understated and not focused upon. Therefore the website describes and sells itself as primarily designed to enable people to form platonic relationships through using its facilities. What is Communication? Communication, at its most basic level may be understood as a way to convey messages and emotions between human beings (Duranti, A. (1997) 23-25) (Jennings, B. and Heath, R. (2000) 91). This is done mainly (although not exclusively as we will see explained below) through the use of language (Kaplan, R. (2002) Ch. 1), which is a complex collection of symbols which have specific meanings and when used collectively may be understood to represent codifications of human emotions and messages. The system of symbols which may be understood as the building blocks of a language do not have meaning in themselves; rather they represent meaning when they are arranged within certain patterns which are objectively recognisable by others who wish to interpret them. Therefore the signals which are relied upon in the context of language are constructed; they are not generic or pre-existing. This complex system of symbols allows humans to make others understand messages which have a generic codified meaning, which may be understood objectively, and cognitively. It is important to understand communication in these terms within the context of this thesis enquiry as it is an understanding of this particular property of communication which will allow the writer to comment upon the language used on Hi5 in an abstracted and theoretical manner. This will facilitate the methodology of discourse analysis and semiotics which underpins the thesis. Communication is therefore a cognitive process (Ellis, D. (1999) 1) (Giora, R. (2003) 13). It is essentially a manipulation of the senses of humans through systematic representations of meaning and images (Ellis, D. (1999) 1). Communication does not just involve language; one can communicate at many levels (Ellis, D. (1999) 1-3) (Giora, R. (2003) 13) (Turkle, S. (1997) Ch.1). Facial expressions; sign language; body language; intonation; voice pitch and just a few mechanisms which may be used to communicate without the use of language. Language may employ these techniques in an integrated manner, as communication rarely adopts a singular mode. Therefore the clothes we wear (their colours and texture); the facial and bodily expressions we adopt; the mannerisms we adopt; various postures and the signals which we give out are all complex and systematic methods of communicating (Duranti, A. (1997) 23-25). The underlying system (culture) is what allows one to describe these processes as both communicative and connected with language (Duranti, A. (1997) 23-25) (Fairclough, N. (2003) 124). Language may be described through the idea of a discourse (Fairclough, N. (2003) 124) (Chimombo, M. and Roseberry, R. (1998) 5). Discourses are particular amalgams of how language has come to be used within particular spheres for specific purposes (Chimombo, M. and Roseberry, R. (1998) 5). These purposes may be political, sociological and even ideological in nature (Duranti, A. (1997) 23-25) (Fairclough, N. (2003) 124). What makes a discourse a discourse is the style in which the language and communication techniques are manifested. These may be identified objectively and regarded as belonging within one given discourse. It is often the case that a discourse will be uniquely identifiable. Discourse may be understood at the level of lexicographical constructions and syntax (Fairclough, N. (2003) 123-124) (Chimombo, M. and Roseberry, R. (1998) 6). In this sense the discourse which is understood is viewed in a more mechanical and objective manner. Discourses of this modality will mainly occupy the methodological framework of the thesis, since this type of discourse analysis allows one to approach the understanding of the subject of electronic communication and socialisation techniques in an effective and simple way. Language also becomes a communication discourse when it is used as a system of communication within a particular community or culture (Fairclough, N. (2003) 124). This was Bourdieus viewpoint (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1). Pierre Bourdieu (1990) was one of the most influential communication theorists (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1). Pierre Bourdieu (1990) has attempted to deconstruct the idea of communication (Danaher, G., Fensham, R., Schirato, T., Threadgold, T. and Webb , J. (2002) 1) and to assist him he used the analogy of a map and a journey (Schirato and Yell (2000) p1). He argued that communication involved rules, conventions which map a language and that actual acts of communication were akin to the taking of journeys(Schirato and Yell (2000) p1). This broadly fits the writers earlier definition of communication which has been explained above as it explains how language symbols takes on a level of significance when they are arranged within a given structure or amalgam. Semiotics Communication may also be understood through the idea of signs and meanings (Giora, R. (2003) 13). Semiotics is perhaps a more abstract and theoretical way to understand the way that language is used to engender meaning. Saussure (1989) argued that the meaning of language is a subjective exercise whereby individuals read meanings into what he referred to as signs, which do not have any intrinsic meaning of themselves, but have meaning imputed into them by virtue of the meaning which is attached to them by people (Schirato and Yell (2000) p19). Therefore, for Saussure, language was not as important as what he regarded as its most basic constituent part; the sign. The sign is what is represented in relational terms and not in substantive terms through the medium of language and images (Schirato and Yell (2000) p19). Saussure split the idea of communication and meaning into three parts; the sign, the signifier and the signified, with the signifier meaning the actual physical manifestation or form of the sign (an example being a road sign or the written form of a word), and the signified meaning being what this physical form evokes and the sign itself being a combination of both the signified and the signifier (Schirato and Yell (2000) p20). Saussure believed that a sign was a link between a concept and a pattern of sound (Schirato and Yell (2000) p20), and that these linkages came together to comprise a semiotic system which disseminated meaning. What is Culture? Culture may be described in the following functional terms: In any society, culture, in its most general sense, is concerned with individuals in a group. It has four main functions: It determines the various ways open to the individual within the group to develop the self, and hence the group as well. It specifies means for self-preservation. It determines the individuals place within the group. And, it determines the individuals and the groups perception of the world. (Chimombo, M. and Roseberry, R. (1998) 6). Culture also constrains the perceptions which an individual may be exposed to and given that this exposure is generally delivered through discourses, it is important to understand the connections between culture and individual perceptions. Chimombo and Roseberry (1998) give us an account of this connection: The specific culture of the group restricts each of these cultural attributes to a range of values or possibilities deemed acceptable to the members of that culture. Thus, the ways in which an individual can achieve self-fulfilment or perceive the world within a given society are limited by that societys cultural norms and practices (Chimombo, M. and Roseberry, R. (1998) 6). What is the Internet? The internet is a complex network of technological communication mechanisms (Crystal, D. (2001) 24) (Gattiker, U. (2001) 56). These enable people to communicate through the use of computers (Gattiker, U. (2001) 56). The internet itself is both a communication mechanism and a source of information (Gattiker, U. (2001) 56) as it also allows the user to search vast databases of information using key word searches (Crystal, D. (2001) 24). It has changed the way that business, politics, government, education, communication and commercial affairs are conducted (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) (Gattiker, U. (2001) 56), and has enabled individuals both to access and to disseminate information more quickly and effectively (Crystal, D. (2001) 24) (Gattiker, U. (2001) 56). In this sense therefore the internet represents a mode of communication which is electronic in nature (Gattiker, U. (2001) 56), and the world is connected through this mode. This electronic characteri stic of the internet means that various modes of media may be enabled through the internet and these media connect people on another level (Gattiker, U. (2001) 56). How has the Internet Changed the Lives of Greek 20-25 Year Olds? Greek individuals in the 20-25 categories have been particularly susceptible to the changes which the internet has both precipitated and facilitated. It is often the case that a primary concern of those belonging to this age category will be romantically unattached and seeking to form relationships, both in the form of friendships and sexual partnerships. Therefore, it is important for one to understand that the internet is integrated within the lives of Greeks between 20-25, given the role it plays in allowing for relationships to be instigated and explored. The internet is a forum for these relationships to be instigated and played out (Kendall, L. (2002) 139-141). In the globalised world where technological advancement features strongly in the lives of most individuals this is not a surprising that the internet would be integrated in this way into such a fundamental sphere of the lives of these individuals (Gauntlett, D., Gottlieb, N. and Mclelland, M. (2003) 19) (Crews, C. and Thierer, A. (2003) 3). It is impossible to integrate the internet to this extent within a persons life, without the integration producing noticeable effects in both the offline and online settings. It is possible to infer from this, that offline relationships as well as the motivations and expectations of people that become members will be moulded and shaped through this process of integration. This rationalisation will be borne out in the next section. The offline relationships of individuals who also have access to online channels of communication will be affected in a number of ways. For example, it is often the case that the internet simply removes the inhibitions which are often experienced at the outset of a relationship (friendship or sexual). In a sense, the approach which may be employed between two people who are interested in one another is made easier and the fact that the feelings of rejection which may be experienced by a person after a spurned advance can be compensated for by that person, through withdrawing communication effectively and efficiently. The person in question can make their profile invisible and can also choose to which members their profiles can be made visible to. In a sense therefore traditional methods of engaging the opposite sex (or the same sex in the case of non heterosexual encounters) in conversation have been redefined through electronic discourse. Crews and Thierer (2003) give us a springboard upon which to elaborate on this point by explaining the system of rules and conventions which underpin the use of the internet: There are rules. Some of them are mechanical in the sense that the architecture of the Internet and the protocols that define its function determine the way in which it operates and the way in which applications like e-mail are or can be supported. Others are a consequence of policies set in a variety of venues and jurisdictions and informed or motivated by a variety of constituencies. (Crews, C. and Thierer, A. (2003) vii). Electronic discourse have facilitated the adoption of these rules and protocols to allow for easier and more relaxed connections to be established through the use of friendship databases such as Hi 5. This point will be backed up more thoroughly using primary research in the next section, in which syntax and the formations of language will be deconstructed and extrapolated to show how the language itself is a vehicle for these particular functionalities. For the moment it is enough to point out that these electronic discourses are driven by individual preferences of internet users. Crews and Thierer (2003) reinforce the point: Some rules may even be said to be set by the personal preferences and behaviours of Internet users, almost independent of outside forces. The ensemble of rule sets does not form a consistent or even coherent whole and there are notable conflicts, especially as local jurisdictions seek to enforce local rules on a system that is patently global (Crews, C. and Thierer, A. (2003) vii). Another point to be made about how useful the internet has proven in the lives of young Greeks is that fact that in purely logistical terms, traditional forums which are used to meet members of the opposite sex are not very effectual for the person who seeks to meet new people. Nightclubs for example could be a classic example. These venues are often very noisy and crowded. Interaction in such environments may be stressful and cumbersome. Therefore people tend to stick within the groups of people that they are familiar with and it is often difficult, for individuals to penetrate these niches, and thus strike up relationships with new people. The internet, and in particular websites such as Hi5 remove this logistical difficulty. It provides a safe and comfortable venue where relationships may be initiated on neutral terms, and the conventions which have evolved allow for interaction to flow smoothly within this environment. In terms of online and offline relationships, the sphere of socialisation which websites such as Hi5 provides often brings these two settings together, and it is perhaps unusual for a person within the age group to led an online life which is entirely separate from their offline lives. It is perhaps true that there are rules and conventions which govern the behaviour of actors within the two spheres in different ways; however this does not mean that in practical, physical terms the two spheres are separated. In actuality the two spheres have become more integrated than ever, as the internet grows in influence and importance. The impact of globalisation, also has made the internet very important in the lives of people within the age category 20-25 (Aitchison, J. and Lewis, D. (2003) 1) (Johnson, D. and Turner, C. (2003) Ch.1). The world is more technologically interconnected and cultures and foreign countries are more accessible than ever before (Crews, C. and Thierer, A. (2003) 3), making them more relevant in the lives of Greeks within this age group. This globalisation of culture is of particular relevance in this context, for Greeks within the 20-25 age groups. Given that Greece has become part of the European Union, free movement between European countries has heightened the changes that have taken place on a cultural level to an even greater extent, and this has allowed for greater integration between cultures online. This has changed socialisation processes. In this sense the internet may be understood as a virtual space in which people can meet and exchange ideas. However, the ways in which these outcomes are achieved may not be understood without looking more closely as the way that human relationships are formed through the internet, through electronic means and how this spills over into conventional human interplays. To identify the age of narcissism in the question title is arguably a meaningless endeavour. It is facile to tie narcissism just with contemporary society. The reality is that this is a universal concept which has many applications within both the traditional and the contemporary. We find narcissism everywhere; it is not just a generic feature of the internet, or generically manifested through internet discourses. Therefore the proposition in the thesis title that puts forward the view that the internet represents social reality in an age of narcissism is an over simplification of a process (narcissism) which pervades so ciety at many levels; not just specifically through the internet. Certainly one cannot deny that the internet and the Hi5 site can be a vehicle for narcissism in terms of individual modalities of self-representations. The images of the body, images of self which are communicated through text and image convey narcissistic tendencies. Indeed, this however is perhaps not just a cultural construct, but a more basic survival mechanism. The title proposition which insinuates that narcissism is a purely self indulgent process therefore fails to understand the various applications which narcissism may have within the context of human development (which must be set apart from mere social reality). Let us look for example at human reproduction. This is a natural instinct within most humans, and narcissism assists the human in attracting a mate; the presentation of self within particular terms is therefore not self indulgent, per se (it may be this of course, but the point here is that this is not the only function of narcissism); it is also a tool which is u sed by humans to present and project themselves as attractive potential mates. Therefore narcissism facilitates human socialisation at the most basic of levels. It is not a superfluous mechanism in which social reality is defined as the title implies. It has a base function which assists humans to find and attract partners through the internet and electronic discourses. However, since the title proposition that the Hi5 website is social reality in an age of narcissism has been critiqued here, let us turn to the alternative proposition which is presented in the question title; is the site just virtual reality? This too is far too narrow a definition of what the site may be to be a credible description of the site. The fact is that the site cannot be simply virtual reality, given its function within both online and offline relationships. This has been argued above. The internet site involves a degree of integration between online and offline expectations and motivations which prove that it is therefore not just virtual; it cant be simply this. It is a complex interconnected network which cannot be pigeonholed into either the category of virtual reality or social reality in an age of narcissism. Both of these representations misunderstand the use and importance of the internet site to society. They force the concept of the internet site into a narrow b olthole which cannot accommodate the complexities of a mechanism such as the Hi5. To present this question as if a choice must be made between the two implies that one of the other is an accurate representation of what the internet site is. The argument of this thesis is that this is a false premise to begin from. The internet site and the mode of its dissemination, the internet has become so integrated; so important and so pervasive that to define it in such narrow terms is both to do it a disservice and to misunderstand its function, and use. The next chapter will turn to the methodology of the thesis enquiry. It will discuss the different paradigms of research and it will explain how the research methodology of this thesis has been chosen and the reasons why. An argument will be made that qualitative research is more compatible with the overall aim of the thesis enquiry and therefore it has been the most appropriate means through which the research is the be carried out. CHAPTER THREE Methodology This chapter will firstly ask some questions about the nature, structure and applicability of certain methodologies within the framework of this research project. It will then go on to outline which methodology will be used as the foundation for the thesis and will explain why. In this way the advantages and disadvantages of each methodological framework will be evaluated and explained and the suitability of particular methodological frameworks will for this linguistic and discourse orientated project will be outlined. Firstly, what is methodology? Methodology involves two separate paradigms; qualitative (phenomenological) and quantitative (positivist) (Darlington, Y. and Scott, D. (2002) 1-6). The main difference which may be identified between the two paradigms of research is that qualitative method involves a socially constructed matrix of understanding (Darlington, Y. and Scott, D. (2002) 1-6). Conversely the quantitative seeks to understand phenomena through objective observation and hypothesising (Darlington, Y. and Scott, D. (2002) 1-6). Characteristics of qualitative research therefore are that it tends to be specific, confirmatory, scientific and outcome orientated (Jensen, K. (2002) 230). Characteristics of qualitative research involve explanatory aims and the method involved tends to be more situational than outcome oriented (Bauer, M. (2000) 4). The aim of qualitative research is to understand and interpret viewpoints subjectively whereas qualitative research involves more concrete and deductive foundations of research (Darlington, Y. and Scott, D. (2002) 1-6). The methodology which will be used will primarily be qualitative in nature. There will be interviews conducted with interested parties in the field of friendship databases, there will be a semiotic and discourse analysis of the Hi5 website and there will be a questionnaire; the results of which will be interpreted qualitatively. Therefore the research design will be both constructed and interpreted qualitatively. The sampling of data will involve random internet searches of the Hi5 website and the writer will use themselves as a device to take in views and imagery which will be presented in the results chapter and assessed through qualitative means. The targets of the writer in terms of samples for the research will take the form of firstly, the Hi5 website itself, and then profiles will be consulted. The writer will try to focus specifically upon an analysis of just Greek profiles, since the website allows one to narrow ones search on the basis of ethnicity. It must be emphasised that while this does narrow down the pool of profiles, the writer has no control over which profiles are presented, other than to specify that they should be from persons who classify themselves as Greeks. Therefore the integrity of the research in terms of using random data is preserved. Sampling techniques are very important to preserve the qualitative integrity of the research and therefore its credibility. The writer has been careful to attempt to examine profiles from both genders and to examine representations of both the male and female forms, since the factor which the writer would like to control is ethnicity (therefore just Greek profiles will be focused on primarily). The writer has attempted to guarantee that random material has been generated and has relied upon the mechanism on the Hi5 website itself which allows one to generate random searches. Representativeness too was considered throughout the research. As the topics which were under consideration were imagery, self representation and the concept of the self and body, it was important to have sufficient diversity within the constraints of the research variables which were to be controlled (i.e. age (20-25) and ethnicity Greekne